Turn Non-Buying Visitors Into Paying Customers

The Human-Obsessed CRO Agency for Shopify Brands

Turn your Shopify Store into a category-leading conversion engine by truly understanding your customer and why they choose not to buy.

STEP 1. LEARN WHERE YOU ARE LOSING CUSTOMERS

One of these metrics is ruining your site's performance.

1. Landing → Product View

What percentage of users who land on site view a product?

2. Product View → Cart

What percentage of users who view a product add to cart?

3. Cart → Checkout

What percentage of users who add to cart begin checkout?

4. Checkout → Purchase

What percentage of users who begin checkout purchase?

Those four metrics are the key to a great conversion rate on an ecommerce website.

Every brand underperforms on one of them. Left unfixed and your conversion rate will suffer without you even knowing what is wrong or how to fix it.


That is why we spent the time to analyze dozens of ecommerce sites to create target ranges for each behavior. Hit those targets and you are maximizing your store's revenue.

Our first step with every brand is to benchmark their site on these metrics to identify the biggest revenue growth opportunities and develop a plan to attack underperforming segments.

→ Want to see how your brand compares? Click here to request a free Discovery Audit.

OUR KEY PARTNERS >

OUR KEY PARTNERS ↓

STEP 2. GET TO KNOW YOUR CUSTOMER BETTER THAN EVER BEFORE

Unlocking hidden conversions with Human-Obsessed CRO

There are no silver bullets. There is no single A/B test or UX change that can double your conversion rate overnight.


Real growth is the result of truly getting to know your customer and what motivates them to make on-site decisions.


That is where Enavi's Human-Obsessed experts come in, apply our process for customer research, A/B testing, and Shopify development to grow your brand.

+ Seasoned CRO Specialists

Our CRO team has experience running extensive customer research, A/B tests across markets, industries, and platforms.

+ Decode Your Customer

A vital step is our Customer Canvas, where we paint a vivid picture of who your customer is. We’ll uncover their on-store behaviour and wider psychology to reveal why they buy and don’t buy.

+ 5i Method of CRO

No best practices or assumptions here. Our human-obsessed approach to CRO combines a dozen different methods of qualitative and quantitative research to get deep into the mind of your target customer.

What separates Enavi from other CRO agencies is that they start with the customer - it’s customer-first data-supported decision making.

-Ryan Wilson

Xtrema

OUR TRACK RECORD

Measurable Ecommerce Results.

Retrospec

53% increase in site-wide conversion rate over a four-year period.

> READ MORE

Xtrema

21% increase in product discovery rates within first 90 days.

> READ MORE

Tactile Turn

42% increase in transactions year over year.

> READ MORE

MobileMustHave

20% increase in product views and 53% in adds to cart over first 90 days.

> READ MORE

STEP 3. FIND WINNING SOLUTIONS

Our process to help your brand grow.

90 Day Growth Plans

Programs aligned to the core of your business.

Whatever level of growth you are trying to reach in the next year, we align the program completely to that objective.


We'll focus 90 days at a time around the single biggest opportunity and measure ourselves against 2-3 key metrics.

Once you stack a few winning quarters on top of each other the ROI becomes far larger than you'd imagine.

DEEP CUSTOMER RESEARCH

Learn more about your customer than you ever have before.

Comprehensive customer knowledge doesn't just come from one source. That is why we conduct more than a dozen types of qualitative and quantitative conversion research.


The result is crystal clear picture of your customer's desired outcomes, motivators, and anxieties, you need to address before they buy.

High velocity A/B testing

More testing, more wins, more ROI.

90% of opinion based website changes hurt performance. That is why redesigns and sweeping UX changes rarely work as expected.

We place as many research-backed bets as possible during each 90 day period.

This MVP approach to testing increases the likelihood of finding winners, while maximizes the ROI for you.

A FEW BRANDS WE'VE WORKED WITH > 

RetrospecXtremaBright CellarsTactile TurnOliver Logan

A FEW BRANDS WE'VE WORKED WITH ↓ 

RetrospecXtremaBright CellarsTactile TurnOliver Logan

GET STARTED WORKING WITH ENAVI

Growth starts with a FREE Conversion Audit.

Find the conversion issues hiding in your site, sabotaging your performance.

Our Discovery Audits highlight your main problems up-front, with tangible steps on how to solve them, at no cost to you.

With a Discovery Audit you receive:

+ Your site, benchmarked

We'll benchmark your site against dozens of similar ecommerce sites to see how you compare on four key on-site behaviors

+ Your Metric on Fire identified

We'll identify your single biggest problem metric that, if improved, will significantly increase your ecommerce performance

+ 3-5 A/B test ideas

We'll develop 3-5 testable ideas you could run to begin fixing the Metric on Fire for your site.

+ 20+ pages of rich insights

We will break down your site's problems in a digestible way. This allows you to see what's working by device, traffic source, time period and more.