The Human-Obsessed CRO Agency for Shopify Brands
Turn Non-Buying Visitors Into Paying Customers
Turn your Shopify Store into a category-leading conversion engine by truly understanding your customer and why they choose not to buy.
STEP 1. LEARN WHERE YOU ARE LOSING CUSTOMERS
One of these metrics is ruining your site's performance.
1. Landing → Product View
What percentage of users who land on site view a product?
2. Product View → Cart
What percentage of users who view a product add to cart?
3. Cart → Checkout
What percentage of users who add to cart begin checkout?
4. Checkout → Purchase
What percentage of users who begin checkout purchase?
Those four metrics are the key to a great conversion rate on an ecommerce website.
Every brand underperforms on one of them. Left unfixed and your conversion rate will suffer without you even knowing what is wrong or how to fix it.
That is why we spent the time to analyze dozens of ecommerce sites to create target ranges for each behavior. Hit those targets and you are maximizing your store's revenue.
Our first step with every brand is to benchmark their site on these metrics to identify the biggest revenue growth opportunities and develop a plan to attack underperforming segments.
→ Want to see how your brand compares? Click here to request a free Discovery Audit.
OUR KEY PARTNERS >
OUR KEY PARTNERS ↓
STEP 2. GET TO KNOW YOUR CUSTOMER BETTER THAN EVER BEFORE
Unlocking hidden conversions with Human-Obsessed CRO
There are no silver bullets. There is no single A/B test or UX change that can double your conversion rate overnight.
Real growth is the result of truly getting to know your customer and what motivates them to make on-site decisions.
That is where Enavi's Human-Obsessed experts come in, apply our process for customer research, A/B testing, and Shopify development to grow your brand.
+ Seasoned CRO Specialists
Our CRO team has experience running extensive customer research, A/B tests across markets, industries, and platforms.
+ Decode Your Customer
A vital step is our Customer Canvas, where we paint a vivid picture of who your customer is. We’ll uncover their on-store behaviour and wider psychology to reveal why they buy and don’t buy.
+ 5i Method of CRO
No best practices or assumptions here. Our human-obsessed approach to CRO combines a dozen different methods of qualitative and quantitative research to get deep into the mind of your target customer.
“ What separates Enavi from other CRO agencies is that they start with the customer - it’s customer-first data-supported decision making. ”
-Ryan Wilson
Xtrema
OUR TRACK RECORD
Measurable Ecommerce Results.
STEP 3. FIND WINNING SOLUTIONS
Our process to help your brand grow.
90 Day Growth Plans
Programs aligned to the core of your business.
Whatever level of growth you are trying to reach in the next year, we align the program completely to that objective.
We'll focus 90 days at a time around the single biggest opportunity and measure ourselves against 2-3 key metrics.
Once you stack a few winning quarters on top of each other the ROI becomes far larger than you'd imagine.
DEEP CUSTOMER RESEARCH
Learn more about your customer than you ever have before.
Comprehensive customer knowledge doesn't just come from one source. That is why we conduct more than a dozen types of qualitative and quantitative conversion research.
The result is crystal clear picture of your customer's desired outcomes, motivators, and anxieties, you need to address before they buy.
High velocity A/B testing
More testing, more wins, more ROI.
90% of opinion based website changes hurt performance. That is why redesigns and sweeping UX changes rarely work as expected.
We place as many research-backed bets as possible during each 90 day period.
This MVP approach to testing increases the likelihood of finding winners, while maximizes the ROI for you.
A FEW BRANDS WE'VE WORKED WITH >
A FEW BRANDS WE'VE WORKED WITH ↓
GET STARTED WORKING WITH ENAVI
Growth starts with a FREE Conversion Audit.
Find the conversion issues hiding in your site, sabotaging your performance.
Our Conversion Audits highlight your main problems up-front, with tangible steps on how to solve them, at no cost to you.
With a Conversion Audit you receive:
+ Your site, benchmarked
We'll benchmark your site against dozens of similar ecommerce sites to see how you compare on four key on-site behaviors
+ Your Metric on Fire identified
We'll identify your single biggest problem metric that, if improved, will significantly increase your ecommerce performance
+ 3-5 A/B test ideas
We'll develop 3-5 testable ideas you could run to begin fixing the Metric on Fire for your site.
+ 20+ pages of rich insights
We will break down your site's problems in a digestible way. This allows you to see what's working by device, traffic source, time period and more.